U.S. Mission to the Organization for American States

The United States Mission to the Organization of American States was formally established in 1948, and is the only embassy located within the Department of State in Washington, D.C. The Organization of American States (OAS) is the world’s oldest regional organization, dating back to the First International Conference of American States held in Washington, D.C. in October 1889. It is the premier multilateral forum for dealing with political issues in the Western Hemisphere. The main goals of the Mission are to strengthen peace and security, promote the effective exercise of representative democracy, ensure the peaceful settlement of disputes among members, and provide for common action in the event of aggression. They also seek solutions to political, juridical, and economic problems that may arise by promoting cooperative action, and economic, social, educational, scientific and cultural development.

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Public Affairs (PA)

The Bureau of Public Affairs’ mission is to help make foreign policy less foreign to people around the globe by reaching out to the media and the public. The bureau also provides guidance and direction to the Department on the communication of foreign policy. The following offices work within the bureau to accomplish these goals in many different ways:

  • Office of Strategic Communications (PA/OSC): Advances U.S. foreign policy priorities by leading communications campaigns on cross-cutting issues that require a sustained and coordinated use of PA bureau resources.
  • Press Office (PA/PRESS): Prepares the Department Spokesperson for the daily briefing; facilitates media coverage of the Secretary of State’s public events; issues statements, media notes, and fact sheets to articulate a hot topic or policy position; and facilitates special media briefings for specific issues or events.
  • Office of Public Engagement (PA/OPE): Schedules briefings and conferences in the Department and arranges town meetings and speakers to visit communities to discuss U.S. foreign policy and why it is important to all Americans; reaches out to schools and non-governmental organizations; and answers questions from the public about current foreign policy issues by phone, e-mail and letter.
  • International Media Engagement (PA/IME): Creates and implements strategies to garner positive and persuasive coverage and commentary of U.S. foreign policy priorities by deploying U.S. spokespersons on foreign media, including via a network of six media hubs.
  • Office of Website Management (PA/WM): Designs, develops, prepares, and maintains information content for the State Department’s main website. The Office focuses on managing and providing technical and development support for www.state.gov and several related public-facing websites such as diplomacy.state.gov, pepfar.gov, and others.
  • Foreign Press Center (PA/FPC): Helps foreign media to cover the United States; generates programs for foreign journalists and broadcasters to deepen their understanding and the accuracy of their reporting on American society and U.S. foreign policy.
  • Office of Video Services (PA/OVS): Works to advance U.S. foreign policy priorities by providing live video coverage of the activities and policy messages of the Secretary of State, Department spokespersons, and other senior Department and U.S. government principals.
  • Rapid Response Unit (PA/RRU): Monitors global news stories around-the-clock; analyzes important media trends and puts together effective messages; and distributes a daily alert to Cabinet secretaries and key policymakers in Washington, D.C. and overseas.
  • Office of the Historian (PA/HO): Prepares the official documentary record of U.S. foreign policy, The Foreign Relations of the United States; compiles historical studies on U.S. foreign policy and diplomacy; and responds to public inquiries on foreign policy and diplomatic history.
  • United States Diplomacy Center (PA/USDC): Develops the exhibitions, collections, and educational public programs for the Department of State’s museum and visitors center. USDC is dedicated to exploring and engaging the public in the history, practice, and challenges of diplomacy and the work of the Department of State. Programs and exhibits explain the work of U.S diplomats, where they work and why. Interns can work on a variety of projects such as planning and implementing education programs and events, and completing museum collections projects which include artifact cataloging, photography, preservation, inventory, and exhibition planning. Interns also perform research and writing which cover topics and people in diplomatic history, as well as research related to specific artifacts or donors to the collection.
  • Office of Digital Engagement (PA/ODE): Communicates U.S. foreign policy through direct engagement with audiences on digital platforms. The content the office produces serves as the official online voice of the U.S. Department of State and the Secretary.
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Overseas Building Operations (OBO)

OBO assists the Secretary of State and the Under Secretary for Management with formulating policy on the Department of State’s worldwide buildings program abroad for the Department of State and the U.S. Government community. Through its extensive program of new construction, facility rehabilitation, and operations programs, OBO provides safe, secure, and functional living and working space for the thousands of men and women who represent the United States and perform the important work of diplomacy. Since 2001, OBO has constructed over 56 new facilities and has moved more than 17,000 personnel into safer structures, and many more new facilities are either in the design or construction phase.

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Fine Arts (M/FA)

The Office of Fine Arts (M/FA) manages the collection of 5,000 museum-caliber objects of American furniture, paintings, and decorative arts of the period 1750 to 1825. An intern in the office can expect to assist with various aspects of registrarial and collections management, including maintaining computer databases, constructing photography files, and inter-relational records in object, conservation, publicity and research files. Additional relevant subject areas include American fine and decorative arts history, museum studies and library science, special collection management and archives. The office is also involved with collections registration, management and artwork conservation activities.

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International Organizations (IO)

The Bureau of International Organization Affairs, domestically and through its seven missions, develops and implements U.S. policy in the United Nations, its specialized and voluntary agencies, and other international organizations. Our mission is to enhance U.S. leadership and influence throughout the multilateral system, advance U.S. interests through multilateral diplomacy, and help shape multilateral institutions into more efficient and effective instruments to meet the challenges of the 21st Century.

  • Office of Economic and Development Affairs (IO/EDA): Ensures that U.S. interests are effectively advanced in negotiations and debates on economic and development issues throughout the United Nations system. In doing so IO/EDA works closely with U.S. Missions to the UN in New York, Geneva, Rome, and Nairobi. IO/EDA core issues include those related to economic growth, sustainable development, financing for development, international development goals (such as the Millennium Development Goals and the post-2015 development agenda), food security, global health and population, the wellbeing of children, and urbanization.
  • Office of Human Rights and Humanitarian Affairs (IO/HRH): Advances U.S. human rights policy through the United Nations, including the Human Rights Council, UN General Assembly, UN Security Council, ECOSOC, and across its specialized agencies. IO/HRH also reflects U.S. policy and objectives in the UN’s humanitarian system, which includes the UN Office for the Coordination of Humanitarian Affairs and the UN Relief and Works Agency (UNRWA); it coordinates multilateral humanitarian assistance and addresses global humanitarian crises, including those caused by political conflict. Through its work with the UN International Strategy for Disaster Reduction (ISDR), IO/HRH coordinates multilateral responses to both natural and manmade disasters, as well as efforts to mitigate risks of natural disasters. IO/HRH also coordinates U.S. participation in the UN Democracy Fund, an initiative supporting civil society organizations carrying out democratization projects worldwide that the United States helped to create in 2005.
  • Office of International Conferences (IO/C): Accredits, instructs, and manages some 4,000 U.S. delegates to almost 400 multilateral conferences each year, ensuring that U.S. Government representation consists of those whose presence and participation reflect the highest possible value to U.S. foreign policy. The dedicated staff of 15 provides preparatory and on-site logistical support for nearly two dozen large conferences annually, and is committed to conscientious stewardship of the resources funded by America’s taxpayers.
  • Office of Management Policy and Resources (IO/MPR): Develops, coordinates, and implements U.S. policies within the UN system and in a broad range of non-UN organizations as they relate to financial, budgetary, administrative, and management issues. IO/MPR also promotes U.S. citizen employment in international organizations through public outreach and diplomatic engagement.
  • Office of Peace Operations, Sanctions & Counter-terrorism (IO/PSC): Leads the coordination and formulation of U.S. policy on UN peacekeeping operations, UN Security Council sanctions, and UN counter-terrorism activities. This includes active engagement on issues ranging from protecting civilians from lethal violence to counter-terrorism sanctions.
  • Office of Public Affairs, Planning, and Congressional Outreach (IO/PPC): Advances U.S. interests by communicating with global publics about U.S. priorities in international organizations, supporting outreach to Congress on U.S. multilateral activities, furthering the effectiveness of international organizations, and acting as the Bureau’s strategic planning element.
  • Office of Regional Policy and Coordination (IO/RPC): Ensures policy coherence and coordination in U.S. engagement in the multilateral system as a whole, including the UN and regional organizations; supports U.S. engagement in certain global and regional multilateral groupings (e.g. G-7); coordinates U.S. diplomacy on key Israeli-Palestinian multilateral issues; and oversees the bureau’s “Multilateral Moneyball” quantitative analysis initiative.
  • Office of Specialized and Technical Agencies (IO/STA): Handles U.S. participation in over 40 international organizations in order to enhance national security, build economic prosperity, and promote democracy. These organizations include the International Atomic Energy Agency (IAEA), the International Civil Aviation Organization (ICAO), the International Maritime Organization (IMO), the World Intellectual Property Organization (WIPO), the World Meteorological Organization (WMO), the International Telecommunications Union (ITU), the Universal Postal Union) UPU, the United Nations Environment Programme (UNEP) and the UN’s other environmental activities, and the United Nations Office of Drugs and Crime (UNODC).
  • Office of United Nations Education, Scientific and Cultural Organization Affairs (IO/UNESCO): Formulates and implements U.S. policy in UNESCO to contribute to building peace, eradicating poverty, sustainable development, and intercultural dialogue. The office also serves as the headquarters of the executive secretariat of the U.S. National Commission to UNESCO.
  • Office of United Nations Political Affairs (IO/UNP): Provides guidance and support to the U.S. Mission to the United Nations (USUN) in New York on political matters before the UN Security Council and the UN General Assembly (UNGA), and coordinates the State Department’s participation in the annual opening of UNGA.
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Foreign Service Institute (FSI)

Housed at the George P. Shultz National Foreign Affairs Training Center, FSI trains Department of State and other U.S. Government agency employees involved in foreign affairs and encourages research and other studies of new and developing areas of foreign policy concerns. FSI develops training materials for total curriculum including video and multimedia-based training courses. A critical function of FSI is to provide intensive instruction in over 60 languages, for Foreign Service Officers and other government employees assigned overseas. FSI also offers a variety of area studies courses that familiarize Foreign Service personnel with the specific geographic/cultural area to which they are assigned. The Institute also assists personnel and their families going to, or returning from, overseas assignments in cross- cultural and lifestyle adaptation, in addition to family and work adjustment/readjustment.

  • Leadership and Management School (FSI/LMS): The Leadership and Management School offers mandatory and elective leadership and management training for supervisors and managers from entry to executive levels, roundtables and policy seminars for senior leaders, and crisis management training overseas and at the Shultz Center. LMS oversees the Leadership and Managing Training Continuum to ensure participation by Foreign Service and Civil Service employees and works with bureaus and overseas missions to improve organizational effectiveness and crisis management.
  • Office of Public Affairs (FSI/OPA): The Foreign Service Institute (FSI) Office of Public Affairs is a fast-paced, creative and collaborative office that offers an internship experience providing insight into public diplomacy, diplomatic training and foreign affairs. The office manages FSI’s Congressional Affairs and media relations, oversees the bureau’s social media and public-facing digital engagement, and spearheads a number of programmatic campaigns and initiatives such as the Heroes of U.S. Diplomacy initiative. For additional background on our work, intern applicants can refer to www.state.gov/fsi and follow links to our social media channels.
  • School of Applied Information Technology (FSI/SAIT): The School of Applied Information Technology provides training for the Department of State’s IT workforce, end-user training and IRM Tradecraft training for all levels at the Foreign Service Institute (FSI). In addition, SAIT provides training to users from other federal agencies and contractor employees on a reimbursement basis.
  • School of Language Studies (FSI/SLS): The School of Language Studies helps students enhance their language learning skills as an aid in their FSI studies and as a foundation for advancing their learning while at post. In this office, Foreign Service Officers study over 70 languages split into different areas: East Asian and Pacific languages (EAP), European and African languages (EUA), Near East, Central, and South Asian languages (NEA), Romance languages (ROM), Slavic, Pashto, and Persian languages (SPP).
  • School of Professional and Area Studies (FSI/SPAS): The School of Professional and Area Studies (SPAS) provides tradecraft, orientation, and area studies training for State Department employees, as well as employees from other U.S. government agencies. SPAS training prepares the full range of foreign affairs professionals to successfully advance U.S. government foreign policy goals and objectives by providing world class orientation and area studies training to the broadest possible community of Foreign and Civil Service professionals, as well as appropriate professional tradecraft training across all relevant fields. SPAS works with strategic partners across the Department of State, the U.S. government, and the academic and private sectors to continually deliver the highest quality training utilizing the latest knowledge about adult professional learning. SPAS provides hundreds of professional courses to all categories of Department personnel in a wide range of topics, namely, Orientation, Area Studies, Management, Consular, Public Diplomacy, Political, Economic/Commercial, and Office Management.
  • Transition Center (FSI/TC): The Transition Center (FSI/TC) helps prepare employees and their family members for effectiveness in the foreign affairs community transitions throughout, and after, their careers. It is comprised of the Training Division (TC/T), the Overseas Briefing Center (OBC), and the Career Transition Center (CTC).
2024-05-10T15:47:42-04:00

Administration (A)

The Bureau of Administration provides support programs to the Department of State and U.S. embassies and consulates. These programs include: real property and facilities management; procurement; supply and transportation; diplomatic pouch and mail services; official records, publishing, and library services; language services; setting allowance rates for U.S. Government personnel assigned abroad and providing support to the overseas schools educating their dependents; overseeing safety and occupational health matters; small and disadvantaged business utilization; and support for both White House travel abroad and special conferences called by the President or Secretary of State.

  • Office of the Executive Director (A/EX): supports the Assistant Secretary for Administration through the provision of executive management and administrative services, including management analysis, strategic planning, financial management, human resources management, procurement, and information technology services for the Bureau of Administration. A/EX also provides some of these services to several other Department of State bureaus. Internship possibilities in A/EX could encompass any of these functions.
  • Office of the Procurement Executive (A/OPE): establishes and reviews cutting-edge policy governing federal acquisitions and federal assistance such as grants for domestic and overseas missions. Interns working in A/OPE can expect to work on numerous challenging issues, such as researching legislation or federal regulations, drafting policy and answering relevant questions from stakeholders, including senators, congressmen, auditors, and direct contact with overseas missions and domestic bureaus.
  • Commercial Services Management (A/CSM): develops policies for acquisition initiatives dealing with the balance of the workforce between government employees and contractors; implements reporting requirements for the Office of Management and Budget (OMB) dealing with the composition of the workforce, including the Federal Activities Inventory Reform (FAIR) Act report and the Service Contract Inventory.
  • Office of Emergency Management (A/OEM): provides planning, training, and exercises to ensure preparedness for the Department’s leadership and workforce to respond to and recover from all domestic hazards affecting the Department and to ensure continuation of the Department’s mission in conjunction with its partners. A/OEM is comprised of the Diplomatic Continuity Programs Division and the Planning and Preparedness Division.
  • Office of Operations (A/OPR): manages, directs, and establishes policies for diverse administrative programs including domestic real property and facility management, centralized acquisition, worldwide supply and transportation, assistance to overseas schools, language services, and the administration of foreign allowances.
    • Office of Allowances (A/OPR/ALS): develops and coordinates policies and regulations, standards and procedures for the administration of the government-wide allowances, post differentials and representational expenses for government employees assigned to foreign countries; sets rates for overseas per diem and other allowances.
    • Office of Language Services (A/OPR/LS): provides interpreting (spoken word), translating (written word), and other language services needed to conduct foreign relations with the non-English-speaking nations and peoples of the world. A/OPR/LS responds to the language needs of both the Department of State and the White House.
    • Office of Facilities Management Services (A/OPR/FMS): is responsible for the management and administration of domestic building operations and maintenance. FMS is also responsible for all domestic energy, environmental, occupational health, fire, and life safety programs.
    • Office of Real Property Management (A/OPR/RPM): is responsible for managing the Department of State’s domestic real estate assets. A/OPR/RPM provides a complete and comprehensive range of real property management services including space assignments, leasing, office and building design and construction, furniture selection, and architectural and engineering services for all domestic offices and bureaus at the Department.
  • Office of Global Information Services (A/GIS): provides executive direction and policy guidance on substantive activities to ensure that the Department and other foreign affairs agencies receive the full range of classified and unclassified information and multimedia publishing services in a cost-effective customer service-oriented manner.
    • Office of Global Publishing Solutions (A/GIS/GPS): provides centralized editorial, graphics, multimedia publishing, and distribution services, and prescribes standards for Departmental editorial, printing, and photocopier activities.
    • Office of Directives Management (A/GIS/DIR): manages a number of programs that have agency- and worldwide effects, among them: internal policies, procedures and guidance (directives); forms management; information collections (Paperwork Reduction Act – PRA); rule-making coordination; delegations of authority; Presidential determinations; and liaison with the Office of Management and Budget (OMB), Office of the Federal Register (OFR), General Services Administration (GSA), and other U.S. Government agencies.
    • Office of Information Programs and Services (A/GIS/IPS): serves as the primary point of contact and principal adviser on all matters concerning the management of information as a critical resource, specifically relating to records life cycle management, public and need- to-know access to information, classification management and declassification, privacy, research of official record and public information resources, and corporate records archives.
  • Office of Logistics Management (A/LM): provides logistics supply chain management activities including acquisition, warehousing and distribution, transportation, and property management support domestically and to every American embassy and consulate worldwide. This office’s clients both overseas and domestic are primarily from the Department of State but may also be personnel of other U.S. Government agencies involved in foreign affairs and overseas operations.
    • Office of Acquisitions Management (A/LM/AQM): provides a full range of professional contract management services. The office plans and directs domestic and overseas Department of State acquisition programs. These activities include acquisitions planning, contract negotiations, cost and pricing analysis, and contract administration to customers in support of procurement activities worldwide.
    • Office of Logistics Operations (A/LM/OPS): offers technical guidance on transportation and travel procedures, manages official travel services, coordinates the transport of household effects (HHE) and personally owned vehicles (POV) to and from posts, provides storage for personal HHE and POVs, provides material management services, and manages the overseas motor vehicles program.
    • Office of Program Management and Policy (A/LM/PMP): is responsible for worldwide management and oversight of the Department’s personal property program; Diplomatic Pouch and Mail service; professional development and implementation of logistics systems, including the Integrated Logistics Management System (ILMS); logistics policy; and purchase card operations. The office also promotes and guides business process improvements for the Department’s logistics service providers.
    • Office of Small and Disadvantaged Business Utilization (A/SDBU): ensures that the Department of State effectively utilizes U.S. small businesses (Small Disadvantaged, Woman-owned, Veteran- owned, Service Disabled Veteran-owned, HUBZone) in its prime contracts and subcontracts.
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