Do I meet the minimum qualifications for Diplomatic Technology Officer?

To be considered as a candidate for the Diplomatic Technology Officer position, you must meet the minimum education and experience qualification requirements listed below.

Quiz
Education	Specialized Experience	Certification
Information Technology Degree (minimum Associate's degree)	No Specialized Experience required	Not required
----- OR -----
Non-Information Technology degree (minimum Associate's degree)	Minimum of two (2) years of Specialized Experience within the last five (5) years	Not Required
----- OR -----
U.S. military IT-related training or specialty	Minimum of two (2) years of Specialized Experience within the last five (5) years.	Not required
----- OR -----
	None of the above

Notes

In addition to education and experience requirements, candidates must also be able to pass a computer-based skills test.
Approved IT degrees include the fields of Information Technology Management, Telecommunications Management, Computer Information Systems, Information Systems, Information Security, Networking, Data Processing, Computer Science, Cybersecurity, Electrical Engineering, Cloud Computing, IT Acquisition and Control Management, IT Business processes, Computer Support Specialist, IT Project Management, Data Science/Analytics, Software Engineering/Development, Health Information Management, Video Game Design, Management Information Systems; or other related computer networking fields.
Specialized Experience must be related to: helpdesk/customer service experience and performing System Admin functions; configure or administer virtual network environment and cloud systems; program management for IT projects; use of Data Analytics tools to make informed data driven decisions; cybersecurity detection and response, user education, log review, event response, compliance, patching, and updating; knowledge of customary approaches, techniques, and requirements appropriate in evaluating, analyzing, planning, installing, operating, maintaining, managing, or improving: LAN/MAN/WAN environments and WIFI; hands-on experience in surveying, installing, maintaining, and repairing radio systems, including HF/VHF/UHF..

Further, to be considered for the Diplomatic Technology Officer position, you must be willing to move around the world.

Question	Verification
There is a U.S. citizenship and age requirement for the Diplomatic Technology Officer position. Are you a U.S. Citizen?
Are you between the ages of 20 and 59? You must be at least 21 years old to be appointed and be appointed prior to age 60 (preference eligible veterans excepted)?
Are you willing to be mobile and available anywhere around the world, including moving one’s home base, uprooting children from school, etc., every 2-3 years, and having to re-establish friendships or professional contacts at new locations?
Furthermore, are you willing to spend time, often brief (e.g., few days) but occasionally prolonged (e.g., month or more) away from your family because of job responsibilities?

Factors Influencing Your Competitiveness

There are a wide variety of factors influencing who is offered a position as a Diplomatic Technology Officer. These include how well a candidate performs on the oral assessment, the number of vacancies, the number of eligible hires already in line, and the number of people who accept job offers. Even though there are no guarantees that anyone will be offered a position, there are certain evaluation factors used to distinguish between candidates.

Below is a list of some of the factors used to evaluate candidates. By rating yourself honestly, you can get an idea of how competitive you might be. When you are finished, click the "Submit" button to view an analysis of your competitiveness. The self-evaluation is a guide for your use only. The U.S. Department of State does not use, pass on, or even record and retain the information contained in this questionnaire.

Experience

Please rate yourself on the extent to which you possess the experience. Use the following scale:

Score	Experience Description	Typical Years of Experience
5	I am considered an expert in performing this task. Because of my expertise, I am normally the person who is consulted by others to train them in doing this task.	3 years of direct experience
4	I have routinely performed this task independently with little or no supervision.	2 years of direct experience
3	I have performed this task on the job with occasional assistance.	1 year or less of direct experience
2	I have had education or training in performing this task, but I have not yet performed it on the job.	No experience
1	I have not had education, training, or experience in performing this task.	No experience

Experience	1	2	3	4	5
Experience with deploying IT solutions to offices world-wide, ensuring the new systems are fully operational and training users on new systems.
Experience with managing and operating classified and unclassified client/server solutions, desktop systems, messaging solutions, web-based technology, and databases.
Experience with installing, configuring, and supporting an organization's local area network (LAN), wide area network (WAN), and Internet system, or a segment of a network system.
Experience with monitoring system and network performance to determine necessary adjustments and recommending improvements to systems and network configurations.
Experience installing, updating, troubleshooting, and training users on software.
Experience with installing replacement parts and performing repairs to hardware and peripheral equipment.
Experience with monitoring and analyzing security measures implemented on information systems, performing system scans, and diagramming of network infrastructure to understand security risks.
Experience with documenting and regularly updating information requirements, backup holdings, business continuity, and disaster recovery plans, policies, and procedures, and periodically testing these procedures.
Experience with answering questions, providing technical assistance, and resolving computer problems for clients in person, via telephone, or from remote locations.
Experience with diagnosing and resolving problems, including providing customer service at Tier One (initial), Tier Two (in-depth), and Tier Three (intensive) technology support.
Experience with keeping current with IT through reading and studying materials on information resources management and new and emerging technologies.

Please continue by rating your knowledge and skills.

Knowledge and Skills

Please rate yourself on the extent to which you possess the following knowledge and skills. Use the following scale:

Score	Knowledge and Skills
5	I am considered an expert in this knowledge or skill. Because of my expertise I am normally the person who is consulted by others to train them.
4	I have knowledge or skill in this area and can use it on the job with little or no supervision.
3	I have some knowledge or skill in this area and can use it on the job with occasional assistance.
2	I have had education or training in knowledge or skill, but have not performed it on the job.
1	I have not had education, training, or experience in this knowledge or skill.

Knowledge/Skill	1	2	3	4	5
Knowledge of networking, including local area (LAN) and wide area (WAN) networking, network operating systems, web technology, satellite technologies, and technology trends.
Knowledge of information security procedures, including encryption, information technology industry standards, and network protocols.
Knowledge of COTS (commercial off the shelf software), including office computer programs such as Microsoft Outlook, Word, Excel, PowerPoint, and SharePoint.
Knowledge of personal computer and networking hardware, including how to provide maintenance and repairs.
Knowledge of customer service techniques and skill in customer service, teamwork, and coordination to actively help customers and colleagues.
Skill in determining the source of problems and applying corrective action by applying knowledge of personal computers, local area networks, and software to find innovative and cost-effective solutions to operational problems.
Skill in presenting complex, technical concepts in simple, everyday terms to non-IT colleagues and other stakeholders.
Skill in interacting easily with people from varied backgrounds, including people outside of your social, professional, or cultural group.
Skill in working positively with people within a government or commercial organization in order to promote harmony, cooperation, and good morale.

Amount of Self-Assessed Fit for Diplomatic Technology Officer

The table below indicates how well your self-indicated knowledge, skills and abilities, and experience fits with the requirements of the job and many of the factors with which candidates are evaluated.

Self-Evaluation of Competitiveness for Diplomatic Technology Officer

Score Key

Score (%)	Amount of Fit
74-100	High
47-73	Medium
20-46	Low

For salary, detailed job description and information on how to apply for this position, please review the DTO career track page.