Information Management Technical Specialist (Radio)

VACANCY ANNOUNCEMENT
United States Department of State
An Equal Opportunity Employer
How to Apply

Announcement Number:IMTS-R-2017-0001
Position Title: Information Management Technical Specialist – Radio
Open Period: 11/16/2016 – 11/29/2016
Series/Grade:FP – 0391 05
Salary: $44,250 – $64,983
Promotion Potential: MC
Supervisory Status: Yes
Duty Locations:Many vacancies worldwide, Washington, D.C.
Position Information: Work Schedule is Full-Time – Permanent after tenure granted by a Foreign Service Specialist (FSS) Tenure Board.

Who May Apply

Must be a U.S. citizen. Potential applicants should read the entire announcement to ensure that they meet all of the requirements and understand a Foreign Service career. Applicants may not reapply for one year after the previous application for the same position. If a State Department Suitability Review Panel denied suitability in the last two years, you may not apply (except Diplomatic Security Special Agent (SA) candidates whose denial was based solely on the unique requirements for SAs.)

Job Overview

Summary

About the Agency

The U.S. Department of State, our country’s lead foreign policy agency, provides a rich international experience whether at home or abroad, and opportunities to become responsible leaders.

Each day, our employees make a difference as they contribute to our global society and defend and advance our country’s interests and values. They work on the business of diplomacy and high priority issues that impact the safety, security, and prosperity of our world – human rights, environment, energy, food security, public health, and technology – all while experiencing a unique career.

Our talented workforce reflects and champions all of our strengths and diversity – personal, professional, and educational. We offer a workplace that values and rewards leadership, collaboration and innovation, and personal and professional development.

Duties

The following are examples of the types of duties and responsibilities assigned to Information Management Technical Specialists – Radio (IMTS-R). After a two month orientation and broad training in Washington, D.C., IMTS-R can be assigned to one of the core or satellite overseas locations, as well as domestically in places such as Washington, D.C. or Ft. Lauderdale, Florida, from which they travel extensively and often on short notice. The duties vary according to location, the size of the post, and the requirements of the specific diplomatic mission. IMTS-R regularly travel to different locations and they must have the abilities to perform all the essential duties listed below. This list is neither exhaustive nor in priority order, however, IMTS Specialists:

  • Design, install, and maintain various related radio and telecommunications systems.
  • Provide regional technical assistance to overseas missions via telephone, e-mail, and on-site visits.
  • Provide oversight for assorted hardware procurement, logistics, and maintenance programs.
  • Perform technical site surveys to determine structural and technical requirements.
  • Conduct fault isolation and technical control of radio network components.
  • Provide radio support for U.S. Government VIPs (e.g. President of the United States, the Secretary of the U.S. Department of State, Representatives of the United Nations, etc.) visits and other special events both domestically and abroad.
  • Other technical related duties as determined by the senior direct-report officer.
  • Complete trip reports and draft and send formal communiqué to constituent posts.

In the execution of any of these duties and tasks, IMTS-R personnel may frequently be required to:

  • Occasionally work in confined areas such as crawlspaces, attics, utility pits, tunnels, manholes, and other confined spaces.
  • Work from heights to include rooftops, ledges, bucket trucks, scaffolding, communication towers, and extension ladders.
  • Perform manual installation operations to include hammer drilling, core drilling, pulling wire and cable, running and installing conduit, and terminating various cables.
  • Move and handle heavy objects such as crates, equipment racks, and other building materials as required
  • Break open shipping crates; perform proper inventories of the contents while noting and reporting deficiencies.
  • Follow established safety regulations; work in and around electrical service panels and uninterruptible power supplies (UPS). These duties include changing batteries, taking electrical measurements, and making appropriate electrical connections as required.

Radio Specialists must have in-depth technical knowledge of Radio Frequency (RF) systems, a solid understanding of wave propagation theory, and be able to perform major building surveys for upgrades or new HF/VHF/UHF radio communication systems.

Some of the essential functions of the job have a physically demanding component. For instance, in conducting radio system repairs, an Information Management Technical Specialist – Radio (i.e. Radio Technician) is periodically required to perform work that requires regular and recurring periods of prolonged standing, bending, and stretching. Also, as noted above, a Radio Technician is required periodically to climb ladders, scaffolding, towers and work from heights, and other essential duties of the job may involve recurring lifting of moderately heavy equipment and tools. Related activities may include crawling, maneuvering, and working in cramped spaces as well as the occasional moving and crating/uncrating of diplomatic pouches. All of these tasks are at times performed at construction sites with ambient noise and other environmental factors that are typical for such sites.

IMTS-R must be willing to work independently without supervision. They often act as their own technical engineers and must be innovative, especially when working at isolated overseas posts. They are frequently required to make on-site repairs or devise novel solutions to equipment problems in the field. They may be required to work on equipment outside their area of specialty, such as digital and telephone equipment, and are required to travel frequently, often on short notice, to posts in their region of responsibility. They may be required to travel approximately 60 percent of the time, or more, from a regional office to constituent posts. They are also required to travel to locations where unhealthful and hazardous conditions exist.

Travel Required

  • Occasional Travel
  • An FSS generally spends the majority of his/her career assigned to the Department of State’s overseas missions and at times, lives away from family and/or in difficult or isolated conditions. Selected applicants will be notified of an Oral Assessment (OA) requirement in Washington D.C. For the selected applicants, all travel and other expenses incurred in connection with the OA are the sole responsibility of the applicant.

Relocation Authorized

  • Yes
  • After completing orientation and initial training in Washington, D.C., an IMTS-R is assigned to two overseas tours, each two years in length, directed by the Department. After the initial two tours, assignments will be for periods of one to three years overseas or in the United States.

Job Requirements

Key Requirements

  • Be a U.S. citizen and available for worldwide service.
  • Be able to obtain a Top Secret – SCI Security Clearance.
  • Be able to obtain an appropriate Foreign Service Medical Clearance.
  • Be able to obtain a favorable Suitability Review Panel determination.*
  • Be at least 20 years old and at least 21 years old to be appointed.
  • Be appointed prior to age 60 (preference eligible veterans excepted).**

Qualifications

Specialized Experience

Specialized Experience demonstrates that the applicant has acquired, and is able to apply, a combination of specific knowledge, skills and abilities appropriate to a Foreign Service IMTS-R position.

Applicants must demonstrate that their job-related experience has been at progressively increasing levels of performance and responsibility through such indicators as promotions, raises, increases in duties and responsibilities, and organizational and employee impact.

Examples of Specialized Experience include, but are not limited to:

Hands-on experience surveying, installing, maintaining, component-level repairing, and operating radio systems. These include HF/VHF/UHF land mobile two-way radio systems used in intercity radio services, tactical satellite systems, and peripheral devices (antennas, remote control units). Must be knowledgeable in the use of associated test equipment for testing and trouble resolution. Experience must be directly related to these systems with at least 60 percent of the time in the maintenance and repair of these systems.

Radio Specialists must have in-depth technical knowledge of RF systems and be able to perform major building surveys for upgrades or new HF/VHF/UHF radio communication systems.

Experience or training on High Frequency (HF) SSB, Tactical Satellite (TACSAT), VHF/UHF land mobile radio and International Marine Satellite (INMARSAT) systems, Data Encryption Standard (DES), and Advanced Encryption Standard (AES) used in Motorola and Kenwood digital equipment, Radio over IP, and Federal Communications General class, Radio-telegraph first/second class licenses, or General Radio Operator License.

Knowledge, Skills, and Abilities

  1. Ability to think logically and objectively, demonstrating resourcefulness and judgment.
  2. Ability to express oneself both orally and in writing.
  3. Ability to work and deal effectively with others; tact and the ability to obtain cooperation and confidence from supervisors and subordinates in performing official duties.
  4. Ability to work with minimum job supervision and a willingness to accept responsibility.
  5. Ability to read and interpret schematic diagrams to detect circuit problems.
  6. Ability to install and repair various equipment in the applicant’s area of specialty.
  7. Ability to lift and maneuver equipment weighing 20-40 pounds from the floor to a work bench height without assistance, and 40-70 pounds with assistance.
  8. Ability to follow proper electrical wire color code for power outlets and circuit breaker panels to avoid potential life-safety issues during installations.
  9. Ability to follow proper wiring color code to terminate Ethernet cabling and telephone station wiring to ensure proper connectivity/equipment operation.
  10. Ability to properly interpret results from test equipment such as multimeters, oscilloscopes, RF watt meters, and spectrum analyzers.
  11. Ability to monitor audio output from radio systems to determine proper operation, conduct voice radio checks, detect interference from audio output of radios and determine likely causes such as another entity transmitting on Embassy frequencies, natural RF interference, man-made interference such as from improper grounding, etc.
  12. Ability to audibly monitor electrical equipment for a faulty condition such as a loud hum from a power transformer and noisy bearings in equipment rack cooling fans.

Education and Specialized Experience

At the time of application, applicants must possess one of the following three options:

Bachelor’s degree in Information Technology, as described below, and one year of Specialized Experience within the past three years. No technical/product certification required.

Associate’s degree in Information Technology, as described below, and two years of Specialized Experience within the past three years. No technical/product certification required.

Military Technical School Training, technical/product certificate(s) or 12 weeks of specialized training three years of Specialized Experience within the past five years.

You must submit all transcripts supporting your educational achievements, your military training certification/training report and DD-214 and/or your technical/product certificates for you to receive credit.

Required majors for Associate’s or Bachelor’s degrees: Your major must be in Electrical Engineering, Electrical Engineering Technology, Electronics Engineering, Electronics Engineering Technology, Computer Science, Information Technology Management, Telecommunications Management, Information Systems, or Information Security.

Official or unofficial transcripts may be submitted for the application process. Your transcript must include your name, the school’s name, the degree and date awarded. A transcript missing any of the key elements above will not pass the minimum qualifications and the candidacy will be ended. Copies of diplomas may not be submitted in lieu of transcripts for education above high school level.

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order to be credited towards qualifications. Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Click on the link for a list of accredited organizations recognized as specializing in interpretation of foreign education credentials.

Security Clearance

Top Secret/SCI

How to Apply

You should submit your application early, not waiting for the deadline, as application packages must be complete, submitted, and received by the closing date to be considered. There are no exceptions.

  1. From this Vacancy Announcement, click on “Apply.” Go to the USAJobs Log In screen and log in to your USAJobs account or follow the link and instructions to create an account.
  2. Follow the USAJobs Application Process and provide your required USAJobs federal online resume. USAJobs will transfer you to the State Department agency online application site. Follow the instructions and answer the online questions. Your Accomplishments Questionnaire and Statement of Interest responses must be completed in the online application. You may save your work and can return to the application from USAJobs at any time prior to the deadline.
  3. The application system allows up to four methods to submit required documentation: Transfer documents from a USAJOBS portfolio; upload documents from your computer; resubmit documents from a previous application; or fax. If you are submitting documents by fax, you must follow the fax directions, and generate and use the fax coversheets for your set(s) of documents.
  4. After you attach all of your required supporting documentation, answer all the required application questions, and complete the application steps, please review the entire application packet, including the links for your submitted documents.
  5. Confirm and submit your application package, which will be used to evaluate your qualifications for this position.

Application Submission Deadline: 11:59 p.m. Eastern Time on the closing date of this announcement to complete the application process and successfully submit any documentation required in this Vacancy Announcement. If you are having technical difficulty with the application process, please contact the Monster Government Services (MGS) Help Desk by calling 1-866-656-6830 or by emailing mgshelp@monster.com. The MGS Help Desk is available Monday through Friday from 7 am to 7 pm Eastern Time. For more information on the FSS hiring processes, please visit our FAQs at https://careers.state.gov/faqs.

If you have any questions regarding FS careers, please visit our Careers.State.Gov site and post your question(s) on the appropriate Forum in the Connect section: https://careers.state.gov/connect/forums.

How You Will Be Evaluated

HOW YOU WILL BE EVALUATED:

Candidates will be evaluated on their total background including experience, education, awards, training, and self-development as it relates to the position. Selection for this position will be made only from among candidates possessing the best qualifications. Part-time work experience will be prorated.

To preview questions please click here.

Required Documents

It is the responsibility of the applicant to ensure all required documents are uploaded and the application is fully completed before the closing deadline of this announcement. Any missing required documents or incomplete applications will result in your application not being considered further.

  1. USAJobs Résumé Builder is the résumé format that is accepted for this Vacancy Announcement.
  2. Completed online application including the required Accomplishments Questionnaire and Statement of Interest narratives in the online application.
  3. Uploaded/faxed all required supporting documentation including proof of educational achievements, certifications, professional licenses, or completed forms as required in this Vacancy Announcement to qualify for this position.
  4. If claiming a 5 pt. veteran’s preference, you must submit a copy of your DD-214. If claiming a 10 pt. veteran’s preference, you must submit your VA letter and SF-15, in addition to your DD-214.

Accomplishments Questionnaire and Statement of Interest

These required questions provide an opportunity to describe examples and accomplishments from your education, life, and/or work experience that demonstrate your qualifications for becoming an FSS. Examples can be drawn from any part of your professional or personal experience. The information you give may be used in your oral assessment should you be invited and is an important factor in the competitive evaluation of applicants. Each response is limited to 300 words or fewer (maximum length 2,000 characters) for each item. You should compose your replies carefully, as one of the skills necessary to succeed as an FSS is the ability to write clearly and concisely. Answers to the all of the items in the Accomplishments Questionnaire and Statement of Interest are required and must be completed in the online application.

Accomplishments Questionnaire

  1. Practical Problem Solving: Using your technical knowledge of networks and voice communications, describe what you consider to be the best example of a situation where you had to find an innovative solution to a practical problem. Indicate who was affected by the problem and in what way, and the nature of the difficulties faced.
  2. Organizing Your Own Work: Give an example of a situation that shows your ability to think logically, analyze problems, communicate with others, and apply sound judgment, particularly where you had to meet tight deadlines or work long hours. Indicate the complexity of the task you were organizing and the consequences if you had failed to meet your deadline.
  3. Handling Conflicting Priorities: Give one example which best illustrates a situation where you had to handle several different tasks at once and where it was important to ensure the quality of your work performance was maintained at a high standard. Indicate any resources you had to organize, and the pressure you were under to change, the order of priority.
  4. Withstanding the Rigors of Overseas Life: What experiences have you had which might suggest you could handle the difficulties of overseas life? List any experience of living, working or traveling abroad and any evidence of aptitude for foreign languages.

Statement of Interest

Required narrative Statement of Interest which discusses your:

  • Motivation for joining the Foreign Service,
  • Comments about your work experience, including special skills (e.g. computer), current licenses, honors, awards, special accomplishments, and/or training (with date completed) relating to this position, and
  • Experience living or working in a multicultural environment, overseas or in U.S.

Additional Information

What To Expect Next

Once submitted, your application status on USAJobs will change from “received” to “referred” or “not referred” after the close of the announcement. This status on USAJobs will not be updated further.

All “referred” applicants will be notified via his/her account in Monster Government Services (MGS) about the outcome of the initial application review for further consideration for this position. Additional notifications to applicants concerning the application status will be by e-mail from the U.S. Department of State.

Due to the high volume of applications, we ask all applicants to remain patient and await communication. It is not uncommon for several months to pass before you are informed of the results of your applications. We recommend adding the Department of State domain (@state.gov) as an approved sender.

For more information in the Foreign Service selection process, please visit https://careers.state.gov/work/foreign-service/specialist/selection-process.

BENEFITS

Review our benefits

Health and medical coverage, federal retirement benefits, paid leave, a chance to see the world and experience different cultures. Overseas benefits include tax-free housing and tax-free education allowance for dependent children between K-12 overseas.

For information on FS Salary, please visit https://careers.state.gov/faqs/faqs-wiki/foreign-service-salary-matching-pay-tables-danger-pay-overseas-moving-expenses-and-taxes.

Other Information

*The Department of State Suitability Review Panel and standards are defined in Chapter 3 of the Foreign Affairs Manual. For more information please visit: https://fam.state.gov/.

**For more information about Veteran’s Preference and how it is applied in the FSS Selection Process, please visit: https://careers.state.gov/faqs/faqs-wiki/are-veterans-given-hiring-preference-.

No applicant will be considered who has previously been separated from the Foreign Service under sections §607, §608, §610 or §611 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu of separation under these provisions. In addition, no applicant will be considered who has previously been separated for failure to receive a career appointment under section §306 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu thereof.

An FSS separated for failure to receive a career appointment under section 306 may not re-apply to be an FSS in the same skill code, but may apply for another skill code (or to be a Foreign Service Generalist). Executive Branch agencies are barred by 5 US Code 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender.

In addition, as mandated by 5 US Code 3110, relatives of federal employees cannot be granted preference in competing for these employment opportunities.

It is the policy of the Federal Government to treat all of its employees with dignity and respect and to provide a workplace that is free from discrimination whether discrimination is based on race, color, religion, sex (including gender identity or pregnancy), national origin, disability, political affiliation, marital status, membership in an employee organization, age, sexual orientation, or other non-merit factors.

The Department of State provides reasonable accommodation to applicants with disabilities. Applicants requiring reasonable accommodations for any part of the application or hiring process should so advise the Department at ReasonableAccommodations@state.gov, within one week of receiving their invitation to the oral assessment. Decisions for granting reasonable accommodations are made on a case-by-case basis.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/456255200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Department Of State

Department of State – Agency Wide
Contact
HumanResources/REE
Email : IMTSVacancyInfo@state.gov

Address
Department of State – Agency Wide
2201 C Street NW
Washington
DC
US