We strongly encourage candidates to think carefully before scheduling a date for the FSOA, since changes are only permitted in genuine emergencies, such as a serious illness or military deployment. If after scheduling you cannot keep your scheduled assessment date due to illness or emergency, please contact reschedule@state.gov. We will work with you to find an alternate date, if available.
If you are ill on the day of your assessment and you are already at the assessment center waiting for the assessment to begin, let a Program Assistant know immediately. We will work with you to find an alternate date, if available. Once you begin the first exercise of your assessment, you will not be able to reschedule your assessment.